311
Call: 311 or 617-715-8660
Email: 311@watertown-ma.gov
Report via the Watertown MA Mobile App
- Winter parking ban inquiries
- How to pay a parking ticket issued during a parking ban
- Report potholes
- Report residential violations of the snow shoveling ordinance
- Report commercial violations of the snow shoveling ordinance
- Public tree limbs down (during working hours)
Department of Public Works (DPW)
Call: 617-972-6420
Email: dpwdept@watertown-ma.gov
- Public tree limbs down (after hours)
- Water/sewer emergencies
- Downed lines/wires
Utilities
Power Outage (Eversource): 800-592-2000
Gas Emergency (National Grid): 800-233-5325
Police
Non-Emergency Police Line: 617-972-6500
Contractors/residents actively plowing or placing snow in the roadway