FAQs

Why did you send a fire engine when I called for an ambulance?

All Watertown Fire Department members are Massachusetts trained and certified Emergency Medical Technicians (EMT). During a medical emergency minutes, sometimes seconds, count! The response of the closest fire engine to your emergency brings trained firefighter/EMTs to your home or business in minutes. Emergency life saving equipment such as oxygen, semi-automatic defibrillators, and other medical equipment are carried on these fire engines for use by trained firefighters.

Additional staff on a fire engine also provides supervision and it is necessary to have additional trained personnel to assist in moving stretchers through buildings, carrying patients down stairs or when dangerous conditions are encountered. It is also necessary to have more than two people perform certain treatments such as cardiopulmonary resuscitation while moving a patient.

At traffic accidents the fire engine personnel keep the area safe if there are fuel spills, fire and removing crash victims from vehicles.

What do I do after I suffer a fire in my home?

Recovering from a fire can be a physically and mentally draining process. When fire strikes, lives are suddenly turned around. Often, the hardest part is knowing where to begin and who to contact. The United States Fire Administration has created a guide to assist those who have been a victim of fire.

Why is my smoke alarm making a funny chirping sound?

Any time your smoke detector goes off, it's important to pay attention. If it's sounding its loud alarm because it senses the presence of smoke, check your home thoroughly. If you smell smoke and are unable to locate a fire, call 911 and we'll send an engine to make sure that a fire isn't smoldering in a hidden area and it won't cost anything. If you don't smell smoke, the detector may be reacting to the presence of dust, steam, or a small insect or spider. Dust and bugs can be removed by a vacuum cleaner. If steam from a nearby shower is affecting your smoke detector regularly, move the detector to a different spot.

Replacing the Battery

If the detector is just chirping, thumping, or buzzing, it probably means that the battery is low. Replace the battery as soon as possible. Without a working battery, a smoke detector can't do its job and the risk of dying in a fire increases greatly.

How do I dispose of old smoke alarms?

Although scrap fire detection and alarm system components may be disposed of in the normal municipal waste stream, recycling is the preferred option for disposal of all fire alarm components. Check your detector for the address of the manufacturer and return it there. Locate a recycling facility for electronics in your area, visit the website of the Institute of Scrap Recycling Industries (ISRI), Electronics Recycling Industry website.

Federal Regulations

Federal regulations do not address the disposal of smoke detectors, heat detectors, flame detectors and/or other types of fire detection systems and/or components.

How do I dispose of a fire extinguisher

Please visit the Trash and Recycling Guide FAQs Guide to Trash, Recycling, Compost by Material/Category (A-Z) for information about fire extinguisher disposal.

I bought a chiminea from a store in Watertown, why can't I use it at my home in Watertown?

Mass General Law Chapter 48, Section 13 prohibits open air burning without permission. Chimineas and fire pits are considered open burning and as such require a permit. Due to the proximity of structures and concern over fire spread, in Watertown, the fire department does not issue burning permits. If you use a chiminea/fire pit on your property and the Watertown Fire Department responds, the fire will be extinguished and the person operating the chiminea/fire pit would be subject to a fine of up to $500. Read more.

Where can I get child locator decals for my home?

In the interest of community safety, the Watertown Fire Department does not recommend that child or invalid locator decals be placed on home windows for the following reasons:

The average family moves often - on average about once every five years. Each time a house changes hands, room use can also change. Even a single family will switch rooms over time, making the decals meaningless.
Often times, young children sleep in rooms other than their own, leave their room when frightened, or spend the night away and, therefore, may not be in the room marked with a decal.
Unfortunately, a decal can also be an invitation to an intruder to enter through that window because the occupant of that room would present less of a threat.
Please remember that rescuing people trapped in a fire is a firefighter’s top priority. Firefighters are trained to make a thorough and systematic search for anyone inside a burning building as soon as they arrive. Valuable time could be lost looking for windows improperly marked with decals and with no assurance anyone would be in that room, could delay help to anyone trapped inside.

Protecting Yourself & Your Family
The most effective way to protect yourself and your family in the event of a fire in your house is to:

Be sure your smoke detectors are working properly.
Prepare and practice a family fire escape plan.
Consider installing residential fire sprinklers or making sure your next home has them already installed; they're like having your own firefighter on duty in your home 24 hours every day!